Please read all the conditions below.
ControlSouq reserves the right to refuse a return / refund / exchange request.
Please make your claims for "damaged items on delivery" or missing items within 12 hours of receipt of your order.
Is my product eligible for return?
----------
Cancelling an order
To request for order cancellation, please notify us either by phone, email, or WhatsApp, then wait until we confirm that. If you decide to cancel the order, please do so as soon as possible.
If you could let us know the reason for cancellation, we will improve our service and perhaps do things a little better next time.
Payment refunds
Refunds will not be refunded immediately, it may take some business days